Industries
Direct answer
Industry pages group the same playbooks for the way a trade actually works. A plumber and a coach can both need a booking link, and they should not be handed the same phone script. Pick your trade, then open the setup. The steps still live on the playbook, not here.
The steps are the same shape in many trades. The risk is not. A missed call matters more to a plumber than to a newsletter. Start from the work, then check the guide still fits.
Tradespeople
Plumbers, electricians, builders, and other mobile trades lose work when the phone rings mid-job and lose evenings to paperwork.
14 playbooks
Salons
Hair, beauty, and barber businesses where the diary is the business and a wrong cancellation rule becomes a complaint.
12 playbooks
Consultants
Independent consultants whose raw material is email, a calendar, and a small set of unpaid invoices.
19 playbooks
E-commerce
Small shops where the same delivery and refund questions arrive all week, and a made-up policy would be a consumer-rights problem.
7 playbooks
Accountants
Small practices and bookkeepers who want clients to arrive with checked figures, not a chat transcript.
6 playbooks
Coaches
Coaches and tutors whose enquiries arrive by Instagram and email, and whose diary is the product.
10 playbooks
Cafes
Cafes and small food businesses where the paperwork is receipts and the marketing is a photo of today's counter.
10 playbooks
Agencies
Two-to-ten-person studios that are still run like a freelancer's inbox, with clients who notice a sloppy reply.
14 playbooks
Questions
Is a playbook only for one industry?
No. A playbook can name several. The industry page is a filter, not a second set of instructions. If a step would be dangerous in your trade, the playbook says so in the pitfalls.
Do you cover every small business?
The first set covers trades, salons, consultants, shops, accountants, coaches, cafes, and small agencies. A missing trade is a reason to write, not a claim that the method only works for the ones listed.
Where are the UK-specific notes?
On each playbook, in the UK notes box. Industry pages do not repeat the VAT, data-flow, and tax paragraphs, because those depend on the tool, not only on the trade.