Smith.ai
Direct answer
Smith.ai is a hosted answering service. The pricing page on 25 October 2026 listed a free plan at $0 for 25 real calls a month, then $3 a call, and Pro from $150 a month for 75 calls. Live backup is described as North America-based. Confirm a normal UK number before you divert a line.
A small business that wants a hosted message-taker and will read the call bundle before diverting the phone.
Watch out. The pricing page describes North America-based live receptionists. It does not promise a UK local number. Spam calls can count toward the bundle.
Smith.ai sells the answering. You still decide what the script may say. The small-business receptionist is the script. The answering-service guide is how the bill is built. Prices move. Open the pricing page on the day.
Playbooks using Smith.ai
- AI receptionist and missed callsSmith.aiAbout an hour, plus test calls£0 for 25 real calls, then about £2 a call/mo
AI receptionist for a small business with Smith.ai
Smith.ai can answer a small business line on a free plan of 25 calls, then stop. The script takes a name, a number, and the job. It does not quote a price or promise a visit. Confirm callers can reach a normal UK number before you divert. This page has not been live-tested.
- AI receptionist and missed callsSmith.aiHalf an hour to read the pricing tableabout £113 a month for 75 real calls/mo
Smith.ai answering service: what a call costs
Smith.ai's answering bill is a bundle of real calls, not a flat receptionist wage. On 25 October 2026 Free was $0 for 25 real calls and Pro started at $150 a month for 75. Extra calls and spam rules change the invoice. Read them before you divert. This buying guide has not been live-tested.
Questions
What did the free plan include?
On 25 October 2026 the pricing page listed $0 a month for 25 real calls, then $3 a real call after that. Test calls were listed separately. Read the current table before you rely on the bundle.
Does a live person pick up?
The same page describes a transfer to a North America-based receptionist when something is complex. It did not, in the text we read, give that transfer its own price. Ask before you turn it on.
Can I cancel in the same month?
The FAQ on the pricing page said there is no long-term contract, you pay monthly, and cancellation needs 30 days' notice. That notice is part of the cost of trying it.